About Us
Local plumbers. Real people. Service that earns loyalty, guaranteed!
At Loyal Plumbing, we’re not just another plumbing company. We’re a South Australian, family-owned business that believes in doing things properly. From blocked drains to full bathroom renovations, we deliver honest, reliable plumbing services across Adelaide with the kind of care and quality you’d expect from someone working on their own home.
Built on Trust, Backed by Experience
After years in the plumbing industry, we started Loyal with a simple mission: Raise the standard of plumbing in Adelaide and do it with integrity.
We’ve seen how customers are often let down by tradies who show up late, leave a mess, or charge without explanation. So we set out to change that, one job at a time.
With us, you get:
- Clear, upfront pricing
- Same-day service
- A 30-minute arrival call
- Clean, respectful workmanship
- And a lifetime guarantee on all our work
That’s the Loyal Plumbing difference.
“I started Loyal Plumbing because I was tired of seeing homeowners let down by tradies. The late arrivals, poor communication, messy work, and no accountability.
I knew there had to be a better way. So I built a company that does exactly what it promises: shows up on time, does the job right, and leaves every customer with confidence, not concern.
Loyal isn’t just a name. It’s our mindset, our standard and the way we treat every home like it’s our own.”
– Alex Irwin, Director – Loyal Plumbing
Who We Are
We’re a small, tight-knit team of licensed plumbing professionals based right here in Adelaide. When you call Loyal Plumbing, you’re not talking to a call centre, you’re speaking directly with a local who cares.
We’ve built our reputation on:
- Being on time
- Doing the job properly
- Always doing right by our customers
Whether you need a fast fix or a full renovation, we treat every job with the same care and attention.
What We Stand For
- L – Leadership We lead by example, setting the standard for professionalism, reliability, and workmanship in the plumbing industry.
- O – Ownership We take full ownership of every job, treating your home and your problem as if it were our own.
- Y – Yes-Minded We maintain a solution-first attitude. No matter the challenge, our answer is: “Yes, we’ll sort it.”
- A – Accountability We take pride in doing what we say we’ll do. We show up, follow through, and always stand by our work.
- L – Loyalty We’re not in it for the quick fix, we’re here to earn trust for life, one loyal customer at a time.
We’re Here to Stay
Local plumbers you can count on, wherever you are in Adelaide!
We’re proud to serve the Adelaide community, and we’re committed to building a business that supports local families, apprentices, and other South Australian businesses.
Whether you’re a first-time customer or a lifelong client, we’re here to help whenever you need us.
Frequently asked questions
Where does Loyal Plumbing provide services?
We proudly service all of Adelaide and surrounding suburbs, from the northern areas like Craigmore, Elizabeth and Munno Para, through Salisbury and Mawson Lakes, down to the Adelaide CBD and southern suburbs. No matter where you’re located in Adelaide, our licensed local plumbers are ready to help.
Are you a South Australian–owned plumbing company?
Yes — Loyal Plumbing is 100% South Australian family-owned and operated. We’re based right here in Adelaide, which means we know the local area, council requirements, and the specific plumbing issues common in South Australia’s homes.
Do you offer same-day plumbing in Adelaide?
Absolutely. Our team provides fast response times across Adelaide, including 24/7 emergency plumbing. Whether it’s a burst pipe, blocked drain, or hot water system failure, our plumbers can be at your door the same day to get it fixed.
What plumbing services do you specialise in?
Our Adelaide plumbers cover all aspects of residential plumbing, including blocked drains, CCTV inspections, hydrojet drain cleaning, hot water system installations and repairs, leaking taps and toilets, stormwater drainage, and emergency plumbing repairs.
Do you offer fixed pricing for plumbing jobs?
Yes — we believe in transparency. Loyal Plumbing offers upfront, fixed-price quotes so Adelaide homeowners know exactly what the job will cost. Plus, we back all our work with a lifetime workmanship guarantee.
Can I get help after hours or on weekends?
Yes, we provide 24/7 emergency plumbing services across Adelaide. If you have a burst pipe at midnight or a blocked toilet on a Sunday, our on-call plumbers will respond quickly.
Do you offer any discounts or payment plans?
We offer a 10% seniors discount, $49 off your first service, and flexible payment options through Brighte. This makes it easier for Adelaide families to get urgent plumbing repairs without the stress of upfront costs.
How do I book a plumber with Loyal Plumbing?
You can call our Adelaide plumbing team directly on 1300 1 LOYAL (1300 156 925), or book online at loyalplumbing.com.au. For non-urgent work, our online booking form makes it easy to schedule a time that suits you.